All Laki-Laki services are digital and customized to each client’s project. Because our work involves creative design, intellectual expertise, and time-based professional engagement, refunds are considered only under specific, verifiable conditions.

If a technical or delivery issue on our end prevents completion of a commissioned project, clients may request a full or partial refund. Requests must be submitted within five (5) business days of project delivery or scheduled completion, including order details and a description of the issue.

Refunds cannot be issued once digital images have been finalized, approved, or delivered in high resolution. However, we prioritize client satisfaction — in cases where adjustments or revisions are needed, our editing team offers prompt retouching, replacements, or service credits to ensure your expectations are fully met.

All refund and revision requests are handled with fairness, transparency, and respect for creative integrity. Laki-Laki remains committed to delivering visual excellence, professional accountability, and a refined digital experience from start to finish.